Shipping policy

Processing Time
All physical items are made to order. Please allow 2–5 business days for processing before shipment.

Estimated Delivery Times (after processing):
🇺🇸 United States: 3–7 business days
🌍 International: 7–20 business days
Note: Shipping times may vary due to carrier delays.

Digital Downloads
Digital products are delivered instantly via email and download link after purchase.
No physical item will be shipped for digital orders.

Shipping Confirmation & Tracking
Once your physical order ships, you’ll receive an email with tracking details.
If you don’t receive your tracking info within 5 business days, contact us at:
📩 theunboundgrounds@gmail.com

Customs & Duties
International orders may be subject to customs fees. These are the buyer’s responsibility.

Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incorrect, or doesn’t arrive at all—please reach out within 14 days of delivery. We’ll make it right.